Privacy Policy

We take your privacy seriously and we respect your privacy and data protection rights. This privacy notice aims to give you information on how we collect and process your personal data through your use of our websites and our services, including any data you may provide through our websites, and use of our services when you sign up to receive news, offers, promotions and updates to policies or notices.

Please take time to read this privacy notice in full, together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you, to ensure that you understand and are happy with how we collect and process your personal data. This privacy notice supplements the other notices and is not intended to override them.

This Privacy Policy applies to our website and to any information we collect about you or as provided about you when you interact with either site or choose to take products or services from us.

We do not collect or process information relating to minors (under 13 years of age). If you are 13 years or younger please leave Our Site immediately.

Our status as a Data Controller

This privacy notice is issued by Oceanworks UK Ltd (registered office at 369 Queen Elizabeth Road, Nuneaton, CV10 9BU on behalf of the Oceanworks UK Ltd so when we refer to "we", "us" or "our" in this privacy notice, we are referring to the relevant trading name within the company that is responsible for processing your data. Oceanworks UK Ltd is the controller and is responsible for our websites and any data we collect or process.

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the us using the details below:

Our Contact Details

Our full details are:

Oceanworks UK Ltd
369 Queen Elizabeth Road
CV10 9BU

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the supervisory authority for data protection issues in the UK (phone: 0303 123 1113 or at However, we would appreciate the chance to deal with your concerns before you approach the ICO, so please feel free to contact us in the first instance.

Changes to this Privacy Notice and Changes to Your Details

We will need to update this privacy notice from time to time as the law and/or our business changes and develops. We will endeavour to tell you in advance by sending a service message to you if we hold your email address. Otherwise, please look out for the flags on our websites and materials that indicates we have changed this privacy notice. If you continue to use our websites and/or services after we have changed our privacy notice, we will take this as an indication that you accept the changes.

It is important that the personal data that we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third Party Links

Our websites may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website, plug-in and/or application that you visit.

The Personal Data We Process

Personal data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may process different kinds of personal data about you, which we have categorised as follows:

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data, which will be used in accordance with this privacy notice.

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with products or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.

Sensitive Data

We do not collect any Special Category or Sensitive data.

When do we process Sensitive Data?

We only collect and process Sensitive Data where you provide such information to us in the following situations:


We do not use your information for any type of profiling.

How we collect your personal data

We use different methods to collect personal data from and about you including through:

Our Cookie policy

Cookies are small text files that are placed on your computer's web browser by Websites that you visit; they are widely used in order to make Websites work or work more efficiently.

Commonly, they will either be Functionality Cookies, or Tracker Cookies.

Our Site do not use Functionality Cookies.

When using our Site, you may receive certain Tracker Cookies on your computer or device. Tracker Cookies are those placed by Websites, services, and/or parties other than Us. Tracker Cookies are used on Our Site for basic usage tracking and visitor statistics.

Tracker Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to Tracker Cookies.

All Cookies used by and on our sites are used in accordance with current Cookie Law as it has been implemented in various jurisdictions.

Before any Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Tracker Cookies, you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Tracker Cookies. You will be given the opportunity to allow or block Tracker Cookies.

You can choose to enable or disable Tracker Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only Tracker Cookies. By default, most internet browsers accept Tracker Cookies, but this can be changed.

You can set your browser to refuse all or some Cookies, or to alert you when websites set or access Cookies. If you disable or refuse Tracker Cookies, please note that the functionality of our website will not be affected.

However, depending on the level of cookie blocking you employ this may affect other websites you visit where similar cookies are Functionality Cookies on that website.

For further details, please consult the help menu in your internet browser or the documentation that came with your device or for more information about how to disable cookies in your browser please visit

To opt out of being tracked by Google Analytics across all Websites visit

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

How we process your personal data

We only process your personal data when allowed to do so by law. Most commonly, we will process your personal data:

The below table sets out how we process your personal data. Please contact us if you would like further information about the specific basis for processing.


To process and deliver a product or service that you have ordered from us, including:

Personal Data

Basis for Processing


To tailor our direct marketing to you and to send you direct marketing communications including via:

Personal Data

Basis for Processing


To manage our relationship with you, which includes:

Personal Data

Basis for Processing


To provide information to legal and regulatory bodies where we are under a legal or regulatory obligation to do so.

Personal Data

Basis for Processing

How we share your personal data

We cannot run our business or provide many of the services and benefits you expect to receive without involving other people and businesses. We only share your information in accordance with the laws applicable to us and for the purposes set out in the table in paragraph 8 above.

We share your personal data with:

International Transfers

Some of our external third parties are based outside of the EEA so their processing of your personal data will involve a transfer of data outside the EEA. Whenever we transfer your personal data outside of the EEA, we ensure that a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

If you have any questions in relation to this section, please contact

How We Keep Your Personal Data Secure

We take the security of your personal data very seriously and have in place appropriate security measures at all times, including where we share your information with our suppliers and partners, to protect your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We have also put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Our Retention of Your Personal Data

We can only keep your personal data for as long as necessary for the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

The precise length of time we hold your personal data for varies depending on the individual circumstances, but in determining the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

We regularly review our retention periods to ensure that we are not keeping your data for longer than necessary. Details of retention periods for different aspects of your personal data are available by contacting us.

Your Rights

In certain circumstances, you may have the right to request access, transfer, rectification and/or erasure of the personal data that we process about you. You may also have the right to object to and/or restrict our processing of your personal data. Details of the rights are set out below.

To exercise any of these rights please contact us using the details in section 1 above

The ICO regulates most UK data and information laws. To learn more about your rights, visit the ICO website at